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Terms and conditions

By using the website, you agree to be bound by these terms and conditions which together with our privacy policy govern Anthrax's relationship with you while you use this website. All prices are in euros (EUR).

If you wish to convert EUR  into your local currency, the XE Universal Currency Converter will give you an indication of equivalent value. Please note, we charge VAT tax on all products. This is tax is included in the prices listed in our website. Stock We only sell brand new products, not used items. Most products are carried in stock and can be dispatched quickly. Items which are not in stock or need to be customised (adding your name or number for example) can take longer to be ready for dispatch.

We will try to keep you informed of the progress of your order. When an item is ordered and money is taken for that item (as we use PayPal, this is standard procedure), an expected shipping date will be communicated explicitly with the customer. Delivery times Items in stock will ship in 1-2 working days. Items that need customisation will ship within 12 working days. By selecting "simple" shipping method, items will be delivered by standard post, within 1-2 weeks in most places in the world. By selecting "express shipping method", the items will be delivered by an express courier service within 1-3 working days in most places of the world. 

Cancellations Policy

If you want to cancel your order, please notify us as soon as possible. In case your order is shipped or entered production (this happens a day after you submit your order) it will not be possible to cancel your order.

Returns Policy

All items are guaranteed to be brand new and should reach you in perfect condition. We will only replace items that are defective or sent in error. Returns of faulty items are accepted within 14 days of delivery. The shipping fees of the returned item(s) is covered by the customer, while the shipping fees of the replacement item(s) is covered by our company. Returns of non faulty items are subject to review.

Personal Data Policy 

All of the personal data submitted to the web page are used exclusively for communication between our company and the customer. This data will not, under any conditions, be shared with third parties or used for other purposes. All transactions done in our website are encrypted and secured by SSL  in cooperation with  GeoTrust®.